Call center in Vietnam: 10 companies

Call center
Outsourcing

Call center is a modern way of performing customer service through telephone, fax, email and voice chat. When enterprises want to decrease operating costs, increase competitive advantages and seek for standard customer service systems, call center has all of these factors that can lead to business success. As a matter of fact, call center has developed significantly in other countries, however, in Vietnam you also can find companies offering call center in the below list.

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Minh Phuc

Minh Phuc

31 6283
Minh Phuc (MP Telecom) was incorporated in 2002 with the head quarter located in Hanoi. Since then, the company has been leading provider of contact center and Business Process Outsourcing – BPO solutions. More than 10 years running business, MP Telecom never stops developing in term of sizes, reputation and service’s quality. The company was the first company in Contact Center field to be certified with ISO 9001: 2008. Due to its comprehensive... >> Read more

Mocap Vietnam

Mocap Vietnam

27 3837
Located its headquarter in Hanoi, Mocap Vietnam is the joint stock company formed by 3 big shareholders: Mitsui& Co. (Asia Pacific) Pte. Ltd., Smartmedia JSC, and Moshi Moshi Hotline Inc. Mocap Vietnam specializes in diversified fields such as call center, market researching, marketing, consulting and business process operation including sales promotion, documentation and data processing services. Having much experience in Japan, Mocap hopes to contribute to developing Vietnamese outsourcing industry and strengthening relationship with... >> Read more

Minh Phuc Co., Ltd (MP Telecom)
Minh Phuc Co., Ltd (MP Telecom) is the leading provider of Contact Center technology, Outsourcing Service and Business Process Outsourcing (BPO) in Vietnam. Since incorporation in 2002, MP Telecom has been dedicating efforts to putting Vietnam on the international BPO industry map. With more than 2,000 staffs nationwide, MP Telecom is located in 3 biggest economic regional centers including Ha Noi, Ho Chi Minh City and Danang. MP Telecom is the first Vietnamese Contact... >> Read more

Defide

Defide

33 2087
Defide Inc, whose head quarter is located in Japan, kicked off its business operation in 1980. With the name representing definition of ideas, Defide Inc has received positive feedback from clients for innovative and one of a kind concepts. In 2009, Defide established its Vietnam based subsidiary, which is Defide Saigon. Its main active of conduct includes market analysis and research, trade consultation related to ICT, media design, branding, system development, design, IT solutions,... >> Read more

Sotochika

Sotochika

57 1675
With the office located in Ho Chi Minh city, Sotochika is the member of G.A. Consultant. Having great concern about Vietnam’s qualified manpower, Sotochika handles comprehensive services related to business and human resource outsourcing. Hoping that Japanese investors are able to enter Vietnamese market and concentrate on their business, in 2013, Sotochika expanded its business to office rental services. With a team of experienced staff, Sotochika is committed to fully assisting customers promote and... >> Read more

MQ Solutions ,.JSC
●Established by having rich to technical experiences, ability and ICT passion people. The company are been developing by many engineers, graduated from the famous universities in Vietnam. ●Direction: Research and apply new technology in creating new products to satisfy all restrict requirements so that contribute to improve quality of life ●Core technology: Mobility and Cloud Computing... >> Read more

Hoa Sao Corporation
Established in 2007, Hoa Sao initially started its business as provider of caller center and customer service. After7 years operating business and earning more experience, with the aim of introducing customer service under Vietnamese brand name to the world, Hoa Sao expanded its business to other segments including customer service in multi language, call center, BPO, call center consultation and solution, telemarketing and market research… Making endless effort, Hoa Sao is now proud to... >> Read more

TriAnh Solutions
TAS has been established in HCM City Vietnam. We provide Web design, Mobile App, IT Services, System Integration, Servers renting, Data Center, CallCenter system for renting in Vietnam. With the creativity we have, TAS always challenge for any difficulties and dare to make new changes.... >> Read more

DIGI-TEXX VIETNAM
At DIGI-TEXX we believe in a connected world where highly specialized organizations grant their services to those who have other core business strengths. We manage part of the workflow with the highest level of integrity. Our team at DIGI-TEXX is passionate about offering business and technology solutions which we tailor to the specific needs of our customers. Our global customer network trusts us since 2003. We guarantee quality, data security and thanks to our... >> Read more

Pivotal Marketing
Pivotal is one of Vietnam’s leading call center, direct mailing & database generation facilities, with the capability to support to companies across the Country. Established in August 2005, Pivotal has facilities in both Ho Chi Minh City and Hanoi, with plans to expand into other urban centers such in the future. Pivotal was established in response to increasing demand for a range of different telecommunication and mailing services. As a direct result of Vietnam’s increased... >> Read more

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